A support plan helps ensure that your website runs smoothly, is secure, and stays up-to-date. Here are some reasons why you need a support plan with your website:
Why You Need a Support Plan:
- Website Maintenance: Regular updates to software, plugins, and the website itself keep your site functional and secure. Our plans include backups and monitoring to minimize downtime and security risks.
- Technical Support: Gain access to expert assistance for diagnosing and fixing website issues, ensuring quick resolution and minimal disruptions.
- Content Updates: Keep your website fresh and relevant with updates to text, images, videos, and other content, all handled by professionals.
- Performance Optimization: Benefit from improved page load times, optimized images, and a faster, smoother user experience that can boost search engine rankings.
- Backup and Security Services: Regular backups and proactive monitoring protect your data and ensure peace of mind.
Our support plans provide these benefits and more, allowing you to focus on growing your business while we handle your website’s needs.
Silver Support (Included with Your Website)
This plan includes essential support services to keep your website functional and up-to-date:
- Fix broken links.
- Monitor website uptime and performance.
- Perform routine website maintenance.
- Repair web pages with errors.
- Update text and contact information.
- Add URLs to your website.
- Upload and manage images, .pdf files, videos, and other media.
- Add custom code to the header or footer sections.
- Integrate third-party services with DNS updates.
Gold Support - $20/month (in addition to website fees)
Everything in Silver Support, PLUS:
- Content Creation: Professionally crafted text, images, and graphics for web pages to enhance your online presence.
- Widget Setup and Launch: Configure and launch interactive widgets to boost functionality.
- Page Design or Modifications: Create visually appealing and functional layouts for new or existing pages.
- Priority Support: Receive faster response times for support requests.
- Custom Forms: Design and implement contact or service request forms tailored to your business needs.
- Monthly Analytics Reports: Gain insights into website traffic and user behavior with detailed analytics summaries.
Platinum Support - $50/month (in addition to website fees)
Everything in Gold Support, PLUS:
- Ongoing On-Page SEO: Improve search engine rankings with tailored on-page optimizations.
- Advanced Troubleshooting: On-site or remote technical support for complex website issues.
- Ecommerce Assistance: Help with product uploads, store management, and functionality improvements.
- Real Estate Website Support: Assistance with MLS integration, property listing updates, and enhancements.
- Membership Website Support: Help setting up or managing membership features, including payment gateways and user access.
- Marketing Collaboration: Work alongside your marketing team to align your website with broader business goals.
- Email Marketing Assistance: Setup and management of email campaigns, templates, and integrations.
- Quarterly Strategy Calls: Discuss website performance and plan updates or improvements with our experts.
- Social Media Integration Support: Help with linking and managing social media accounts directly through your website.
- Custom Reporting Dashboards: Setup and maintenance of tailored dashboards to track KPIs and performance metrics.
- Accessibility Enhancements: Ensure your website meets ADA compliance standards for accessibility.
No matter the size of your business or your online goals, we have a support plan to meet your needs.
Get Started Today!